SUPPORT
Return & Refund Policy
Try the fit with confidence. We keep exchanges practical and clear.
Exchange window
If the size or fit is not right, contact us as soon as possible after receiving your order so we can help with an exchange request.
Item condition
Items should be unused, clean, unworn, and returned with original packaging and tags where applicable.
Non-returnable cases
We may be unable to accept items that are worn, washed, damaged after delivery, missing packaging, or requested outside the allowed exchange period.
Refunds
If a refund is approved, the method and timing will be confirmed by our support team based on the original payment method and order status.
Start a request
Send your order number and issue on WhatsApp: +20 107 006 3245.